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1- Information Design Team:-
The
Information Design is further categorized as follows.
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1.1-
Art Director:-
The art director is responsible for creating the graphical
concept. This is a very creative and demanding task
since each customer expects something, which has never
been done before.
The art director must be able to create visuals from
limited information about the customer expectations
(it's usually very difficult for customers to define
their likes, needs and dislikes). They need to do this
taking into account the technical possibilities offered
by the technologies that will be used in the project
and production efficiency.
During this process, the art director needs to take
into account the usability for the end-user, generic
ergonomic rules and the structure of the information
that is to be presented, taking into account the requirements
of the various audiences.
1.2-
The Tester:-
The tester's main responsibility is to test the end
product - within the system as a whole, be perceptive
and investigate/report any discrepancy noticed, not
only with respect to the project file, but also with
respect to common sense.
The tester not only needs to be diligent, but also be
a good communicator, in order to be able to report consistently
and comprehensively his/her findings to the development
team. He/she needs to be able to combine functional
thinking with usability evaluation and technical comprehension.
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2-
Information Technology Team:-
The
Information Technology team consists of the
-
Lead Developers
- Project
Developer
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2.1- Lead Developer:-
The lead developer is the main technical contact on
a project.
He/she defines the architecture, the data model, the
technological principles used and such like.
He/she needs to be a technical expert in this domain
and be able to capture requirements and envisage them
in a system with its components. During development
the lead developer will commonly be responsible for
the peer reviews of the technical analysis documents
produced by the Web developers, making sure the different
module designs are consistent and will integrate.
2.2- Project Developers:-
Web developers are responsible for one or more modules
in a system. Based on the architecture defined by the
lead developer and the requirements formulated in the
project file their responsibility is to analyze this
on a technical level, validate their design (both through
peer reviews, prototyping and thorough module tests)
and produce the source code. It is their responsibility
to deliver modules on time and meet quality targets,
ready for integration and QA testing
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3-
Back Office Team:-
Following
Personals are working in the background to perform the Back
Office tasks :
- Planning
Manager
- Human
Resources
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3.1-
Planning Manager:-
The
central planning manager is responsible for a first
level follow-up of the planning across Business Units.
From our central planning system the planning manager
can observe the workload of the production pool.
If there are unplanned resources he tries to optimize
this by triggering the project managers and executive
managers for either forward shifts of project tasks,
cross-BU-planning or internal jobs. If none are available
the executive manager defines future training needs
and the resource is allocated to self-study.
If there are over-bookings the planning manager is the
first mediator to resolve this, either by finding other,
equivalent available resources, or by shifting tasks
for the resource or others, or by re-setting priorities.
This is always done through communication with relevant
project managers and executive managers.
The planning manager does also the follow up of the
registrations in our Timesheet system. This entails
3 major parts:
1. Follow-up of not filled in timesheets from employees
(bi-weekly)
2. Follow-up of matching between planning and recorded
activities in the timesheets
3. Generation of monthly overview of time spend per
project
Figure 1
In general his task can described as: facilitating a
smooth project flow through the organization and optimization
of our efficiency.
3.2- Human Resources:-
The
HR manager is responsible for recruitment, management
of ressources and training.
The HR manager has as the main objectives
a. Find the required skilled resources (recruitment
)
b. Retain the existing employees ( management)
c. Maintain and develop the skill set of the present
employees (training )
This includes administrative handling, follow-up, search,
initial screening, training organization and tracking.
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4-
Project Management.:-
The
Project Management Team consists of the following personals
·
Project Manager
· Analyst\Consultant
4.1- Project Manager:-
The project manager is the client's main contact for the
full duration of the project, his/her main responsibilities
are budgetary management, time and project management,
and all the necessary coordination and quality control
required to ensure the project is successful. Together
with the customer representative he/she manages the project
from start to finish.
4.2- Analyst / Consultant:-
The analyst/consultant has as his/her main role the capturing
of requirements, both on a functional, structural and
technical level in order to translate the customer's implicit
and explicit expectations into a working system.
They are the direct interface for and with the customer
and will meet a number of people in the customer's organization
in order to capture and validate the requirements. Therefore
he/she does not only need to have excellent analytical
and technical skills and abstract thinking, but he also
needs to have very good inter-personal and client handling
skills.
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5-
Management:-
·
Executive Manager
· Account Manager
5.1- Executive Manager:-
The executive manager is the responsible for a business
unit (BU). It is his task to manage the proper functioning
of the BU.
This entails tasks such as:
a. Search & selection of employees (assisted by
our HR manager)
b. Attribution of resources to projects (employees,
infrastructure, training, )
c. Maintenance and development of the competences of the
team (assisted by our HRM responsible)
d. Follow-up and evaluation of employees
e. Follow-up of the customers and projects running in
the BU, and if needed guidance during corrective and preventive
actions
f. Build and maintain relations with partner companies
In general, dotCOMpeople
executive managers, directors in the company, ensure a
long-term commitment and down to earth approach.
To ensure a clear focus of the executive manager towards
customer satisfaction and profitability for the BU (and
thus the complete company) they are evaluated and rewarded
based on these criteria on a yearly basis.
5.2- Account Manager:-
The account manager is the driver of the commercial process.
It is his/her responsibility to make sure that leads are
qualified, that qualified leads are responded to and do
whatever possible to turn the potential customer into
a customer.
During the other project phases the account manager is
responsible for maintaining a birds-eye view on the project
in order to make sure that commitments are kept, the relation
with the customer stays optimal and scope new opportunities
with this customer.
Considering the huge scope of this project we will be
hiring eight new professionals to collect data from the
district. They will conduct consultation with the provincial
and district government line departments. They have already
been interviewed and selected and will be joining us as
soon we start on the project.
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